TERMS OF USE

Reading and accepting these Terms of Use is necessary to start using the Lawyers AI application.

  1. INTRODUCTION

1.1. What do these Terms cover?

These Terms set out the rules for using the Lawyers AI mobile application and the rules for using the services offered by or through the Application, in particular:

  • technical conditions for using the Application,
  • rules for using the functionalities of the Application,
  • rules for purchasing and using a Subscription,
  • rules for submitting complaints,
  • rules for termination of the agreement,
  • rules governing the Administrator’s liability.

1.2. Key definitions

For the purposes of these Terms:

  • Administrator – the owner of the Application, i.e. Marek Pawlak.
  • Application – a mobile application based on artificial intelligence technology, intended to support users in understanding the content of legal provisions and legal documents, and to present information about law firms, under the name “Lawyers AI”.
  • AI Assistant – a computer program based on artificial intelligence and machine learning solutions, trained in particular on the texts of Polish legal acts from a given area of law as well as other data used by the Administrator or technology providers.
  • Lawyers AI – the Application.
  • Terms – these terms of use of the Application.
  • Subscriber – a User using the paid version of the Application (Subscription).
  • Subscription – access to the paid version of the Application, which includes extended functionalities of the Application, under the rules set out in these Terms and in the relevant app store (Google Play / App Store).
  • Content – any information or data provided to the Application by the User in any way and in any form, including by typing information into the chat window or scanning a document, and any information or data obtained by the User from the AI Assistant.
  • End Device – the User’s electronic device enabling the use of the Application (e.g. smartphone, tablet).
  • User – any person using the Application, regardless of whether they use the free version or the Application under a Subscription.

1.3. What is the Lawyers AI Application?

Lawyers AI is a mobile application based on artificial intelligence technology, designed to support users in understanding the content of legal provisions and legal documents, in particular based on Polish law.

The Application uses AI Assistants to whom Users can ask questions in a specific area of law. The Application also provides commercial access to information about law firms that can provide legal services to clients interested in having their case handled by a law firm.

1.4. Artificial intelligence notice

Artificial intelligence and machine learning technologies are fields of knowledge that are constantly evolving. We make every effort to ensure that our services provided using these technologies and the Content they deliver are true, reliable, relevant and adequate.

However, the User acknowledges that:

  • the AI Assistant may in some cases provide Content that is incorrect, unreliable, outdated, irrelevant, inadequate or incomplete (so-called “AI hallucinations”),
  • the AI Assistant does not have full awareness of the actual legal status in all European countries and may not take into account the latest changes in the law.

1.5. Use of the Application vs. legal advice

The Lawyers AI Application is intended to support users in understanding the legal complexities that concern them.

The Content generated by the Application:

  • is for informational and educational purposes only,
  • does not constitute legal advice or a legal opinion,
  • does not replace contact with an attorney-at-law or legal adviser,
  • is not tailored to the User’s individual factual and legal situation in any given country.

The Application does not provide legal advice or legal assistance within the meaning of applicable legal provisions.

Users who base any decisions on information generated by the Application do so at their own risk and under their own responsibility. Solving most legal problems requires the involvement of a person authorised to provide legal advice.

The Application may provide access to offers from law firms precisely so that, where necessary, Users have facilitated access to professional legal assistance.

1.6. Scope of permitted use

The User has the right to use the Content generated by the Application only:

  • for their own personal needs, or
  • for the internal needs of their business activity (without further commercial distribution).

Without the prior express consent of the Administrator, it is in particular prohibited to:

  • distribute, publish, sell or make available to third parties the Content generated by the Application in a manner exceeding the permitted use,
  • modify, translate or develop the Content for the purpose of its commercial use,
  • perform mass or automated downloading of Content for its further use.

Violation of the above rules may result in the Administrator taking appropriate legal action, including a demand to cease the violations, a claim for damages, and may also lead to the immediate blocking of access to the Application or selected functionalities thereof, to the fullest extent permitted by law.

  1. RULES OF OPERATION OF THE APPLICATION

2.1. Available functionalities

The Application offers Users access to tools that support them in understanding the legal complexities that concern them. Content generated by the Application is based on artificial intelligence algorithms, data entered by the Administrator and data entered by the User.

In particular, the Application enables Users to:

  • create, edit or delete a User account and enter, edit or delete User account data;
  • select an AI Assistant from among the assistants available in the Application;
  • interact with the AI Assistant by entering Content and receiving responses from the AI Assistant to questions asked or commands issued;
  • scan text using the camera on the End Device and input that text into the interaction with the AI Assistant;
  • store the history of the User’s interactions with the AI Assistants and delete it (to the extent provided for by the Application’s functionality);
  • browse Content available in the Application;
  • browse the Lawyers AI law firm directory containing information about law firms cooperating with Lawyers AI and their offer;
  • send, during interaction with the AI Assistant, to law firms included in the directory, a summary of the interaction together with information about interest in the services of a law firm;
  • send to law firms included in the directory information about interest in the services of a law firm without a summary of the interaction;
  • purchase a Subscription.

Users who are not Subscribers use the functionalities of the Application to a limited extent.

2.2. Prohibition of abuse

Using the Application for purposes other than those provided for in these Terms, in particular for copying, modifying or distributing Content without the Administrator’s consent, is prohibited.

Users are required to use the Application in accordance with its intended purpose and to comply with all applicable laws, good practices and rules of professional ethics (if they are members of regulated professions).

The Administrator reserves the right to make changes to the functionalities of the Application in order to improve it and adapt it to changing user needs and market trends, provided this does not infringe the acquired rights of Subscribers in a given billing period.

  1. TECHNICAL CONDITIONS FOR USING THE APPLICATION

Using the Lawyers AI Application requires downloading the Application to the User’s own End Device and having access to the Internet.

Technical requirements:

  1. An electronic device in the form of a tablet or smartphone capable of stably running one of the following operating systems:
    • iOS in its current distribution, or
    • Android in its current distribution.
  2. Stable Internet connection with a minimum bandwidth of 2 Mbps.

The Application may not function properly on devices that do not meet the above requirements (including devices that are rooted or have unauthorised software installed).

  1. RULES FOR USING THE APPLICATION

4.1. Age

The Application is generally intended for adults.

Minors may only use the Application:

  • with the consent and under the supervision of a parent or legal guardian, and
  • if permitted under the law of the country in which they are resident.

The parent or legal guardian is liable for the actions and omissions of the minor in the Application.

4.2. Place of use

The Application is in particular addressed to persons located within European countries in which the Application is available, but it may also be used from other countries in which it is made available.

Users using the Application from locations outside the territory of the Republic of Poland are responsible for complying with the laws of the place from which they use the Application, in particular as regards whether the use of the Application and the nature of the Content obtained are permissible under local regulations.

4.3. Compliance with the law and ethical rules

Each User is obliged to use the Application and the services it provides in accordance with:

  • their intended purpose,
  • these Terms,
  • generally applicable laws,
  • public order,
  • principles of good practice.

4.4. Prohibited use

The following is in particular prohibited:

  1. Using the Application in a way that employs malicious code aimed at disrupting the functioning of the Application or stealing data stored by it.
  2. Using the Application to commit a crime, cause damage or for any purpose contrary to the law, ethics or morality.
  3. Installing the Application on an End Device that is rooted or otherwise modified in a way that endangers data security.
  4. Copying, damaging, decompiling or reverse engineering the Application, or undertaking any other actions beyond ordinary use of the Application that may lead to disruption of its functioning or infringement of the rights of the Administrator or third parties.

4.5. Access and security restrictions

The Administrator implements security measures to protect against unauthorised access, alteration, disclosure or destruction of data.

Users should be aware that full security of data transmitted over the Internet cannot be guaranteed. The User is obliged to:

  • secure their End Device,
  • not share their account with third parties,
  • promptly inform the Administrator if unauthorised access to the account is suspected.

4.6. Nature of information

The Administrator makes efforts to ensure that the information and Content available in the Application are accurate and up to date, but they are general in nature and do not constitute legal advice.

The User acknowledges that, in particular with respect to European countries other than Poland, the Content may not fully reflect local regulations or the latest legal changes.

4.7. Unlawful content

Users are strictly prohibited from providing Content that is unlawful, including Content that:

  • infringes the personal rights or intellectual property rights of third parties,
  • contains personal data of third parties without their consent (where required),
  • incites hatred, violence, discrimination or otherwise violates the law.

4.8. Intellectual property

All rights to:

  • the Application,
  • its graphic and functional elements,
  • source code,
  • databases,
  • textual and graphic materials,

belong to the Administrator or its contractors and are legally protected.

Any unauthorised use of these elements is prohibited by law. The User has the right to use the Content generated by the Application solely for personal use or other use provided for in these Terms.

4.9. Services provided by partners

Some of the services available via the Application may be provided by the Administrator’s partners (e.g. law firms), and some Content may be provided by other Users or third parties.

The Administrator:

  • is not a party to contracts concluded on the basis of such services or Content,
  • is not liable for non-performance or improper performance of such contracts,
  • is not responsible for the content or timeliness of information provided by law firms.

This applies in particular to legal services provided by law firms as a result of a request submitted by the User through the Application.

4.10. Temporary access restrictions

In exceptional circumstances affecting the security or stability of the Application, the Administrator may temporarily cease or restrict the provision of services without prior notice to Users. This also applies to maintenance works aimed at restoring the security and stability of the Application.

4.11. Limitation of liability for AI “hallucinations” and repetitions

The User accepts that the artificial intelligence (AI) algorithms used in the Application may in some cases generate imprecise, unintended or unexpected results, commonly known as “AI hallucinations”.

To the fullest extent permitted by applicable law, the Administrator is not liable for Content generated by AI, including Content that may be considered “hallucinations” or repetitions. Such Content does not constitute grounds for complaints regarding the proper provision of services by the Application, provided that the Application was technically functioning correctly.

  1. SUBSCRIPTIONS

The User may decide at any time to use the paid version of the Application available on the basis of a Subscription. In order to purchase a Subscription, the User performs the actions provided by the Application and by the relevant app store.

Payments are collected by an external entity (Google Play, App Store) and are not processed directly by the Administrator. The Administrator does not have access to full data concerning the chosen payment method or the payment details (e.g. full card data).

Subscription variants and pricing conditions are available in the Application at the time the User makes purchase decisions. The Administrator may change Subscription prices from time to time; however, this will not affect the subscription period already purchased by the Subscriber.

In the case of renewable Subscriptions, the new fee amount applies from the billing period following the period in which the fee change entered into force, in accordance with the rules of the relevant app store.

The Administrator will inform Subscribers of fee changes at least 30 days in advance, if permitted by the mechanisms of the app store.

  1. COMPLAINT PROCEDURE

Complaints regarding the Application may be submitted by e-mail to: support@lawyers.ai.

A complaint should include:

  • User’s first name and surname,
  • e-mail address,
  • telephone number (if available),
  • description of the problem,
  • other contact details enabling the decision on the outcome of the complaint to be communicated.

The Administrator undertakes to inform the User of the manner in which the complaint has been handled within 14 days from the date of receipt of the complaint.

  1. TERMINATION OF THE AGREEMENT. RIGHT OF WITHDRAWAL

The User has the right, at any time (without notice period), to terminate the agreement for the provision of services by electronic means. The agreement is terminated at the moment the User deletes their account.

The Subscriber has the right to cancel the Subscription at any time. Cancelling the Subscription means that no fee will be charged for the next billing period. If the Subscription has been purchased, the Subscriber who terminates the agreement after 48 hours generally loses the right to a refund of the fee for the current billing period, unless mandatory legal provisions provide otherwise. Detailed rules may arise from the terms and conditions of the relevant store (Google Play / App Store).

To cancel the Subscription, the User should go to their account in Google Play / App Store, select the Application and cancel the Subscription, or use the built-in option in the Application in the FAQ section “How to cancel the Subscription?”.

The right of withdrawal under the rules described in this section also applies to natural persons concluding an agreement directly related to their business activity, where the content of the agreement shows that it does not have a professional character for such persons, in particular resulting from the subject of the business activity disclosed in the Central Register and Information on Economic Activity (CEIDG).

  1. DISCLAIMER OF LIABILITY

The Administrator is not liable for Content generated by the AI Assistants, in particular for its truthfulness, completeness, timeliness, adequacy and suitability for a specific purpose, to the fullest extent permitted by law.

The Lawyers AI Application is intended to support Users in understanding the legal complexities that concern them. The Content generated by the Application is for informational and educational purposes only and does not constitute legal advice or a substitute for professional legal assistance.

Users who base any decisions on information generated by the Application do so at their own risk and under their own responsibility. In particular:

  • the Administrator is not liable for the consequences of the User’s reliance on Content generated by the Application,
  • the Administrator does not guarantee that the Content will be consistent with the law applicable in the User’s country of residence.

The Administrator is not liable for non-performance or improper performance of legal services contracts concluded by Users of the Application with law firms as a result of inquiries sent to law firms via the Application. The Application only acts as an intermediary between the User and the law firm. The Administrator does not continuously verify statements made by law firms and published via the Application.

The above exclusions of liability do not exclude any liability that cannot be excluded or limited under mandatory legal provisions, in particular with respect to consumer protection.

  1. FINAL PROVISIONS

9.1. Amendment of the Terms

The Administrator of the Application has the right to amend the provisions of the Terms for important reasons, including:

  • changes in the Administrator’s policies or guidelines aimed at adapting to ongoing operations or eliminating risks,
  • changes in applicable provisions of law relating to the provision of services by electronic means or consumer protection,
  • imposition of specific obligations by authorities, courts or other state bodies,
  • introduction of new or modification of existing services offered by the Application,
  • changes to technical parameters enabling the use of services,
  • security reasons, including protection against cybersecurity threats,
  • changes to the Administrator’s contact details,
  • editorial, clarifying or organisational changes.

Information about changes to the Terms will be communicated to Users with appropriate advance notice before they come into force, by posting information in the Application and/or on the website and – where possible – electronically to the e-mail address provided during registration.

Users have the right to terminate the agreement for the provision of services by electronic means upon receiving information about the changes, in accordance with the procedure described in these Terms.

9.2. Governing law and dispute resolution

In matters not regulated by these Terms, the generally applicable provisions of Polish law apply, in particular the provisions of the Civil Code and the Consumer Rights Act.

Polish law applies to agreements concluded on the basis of these Terms.

In the case of consumers residing in another European country, the choice of Polish law does not deprive them of the protection afforded by the provisions of the law of their country of habitual residence, which cannot be excluded by agreement.

Disputes arising from the use of the services of the Application shall be resolved by the common court having jurisdiction in accordance with the provisions of the Polish Code of Civil Procedure.

9.3. Pro-consumer clause

None of the provisions of these Terms is intended to limit or exclude any right granted to consumers under applicable law.

In the event of a conflict between the provisions of the Terms and consumer rights granted by law, the provisions of the Terms shall not apply and should be appropriately modified or removed by the Administrator.

9.4. Language and binding version

The Terms may be made available in different language versions. In the event of discrepancies between language versions, the Polish version shall prevail, unless mandatory legal provisions provide otherwise.

9.5. Access to the Terms

These Terms are available in electronic form in the Application and on the Application’s website and, upon the User’s request, may be provided on a durable medium.

9.6. Version and period of validity

This version of the Terms enters into force on 27.11.2025.

Previous versions of the Terms may be made available to Users upon request, together with an indication of the dates during which they were in force.